Windows & Apple Mac
Specialists in both, including mixed offices where the two need to work together. We handle setup, troubleshooting, upgrades and day-to-day user support.
Caskade Technologies · London
A London-based IT partner for businesses, schools and colleges. We handle everyday support and repairs, fully managed IT, networks, connectivity and communications, so you can get on with running your organisation.
Experienced with the platforms your organisation relies on
Microsoft/Apple/Dell/HP/Cisco/Amazon Web Services/
From the cable in the wall…
…to the cloud…
One partner for IT and communications.
What we do
All your IT, under one roof
From the cable in the wall to the cloud, we design, install, support and manage the technology your organisation runs on. Patch into any port to see what it covers.
Caskade · 8-port service panelPort 01 · link up
Quick triage
What's going wrong?
Pick the problem closest to yours and we'll show you the usual causes and which part of Caskade fixes it.
$ caskade triage "slow-internet"
› checking the usual causes
├─ line speed below what you pay for
├─ router or switch bottlenecks
└─ congested Wi‑Fi
› route → BUSINESS INTERNET · NETWORKS & CABLING
We diagnose speed and reliability problems so you get the performance you pay for.
› next: email info@caskade.tech or book a consultation
How we help
Support that fits the way you work
Whether you want us to run everything, back up your in-house team, or deliver a single project, we tailor what we do to your organisation.
Covers layers 1–4
Managed IT services
Fully managed or partly outsourced IT lets you focus on running your business, not on your IT infrastructure and its problems.
We cover every part of your IT and digital communications, with experienced IT management behind it. Whether you want traditional onsite support or a move to the cloud, we can manage your IT from end to end, tailored to your business.
- Fully managed, or working alongside your in-house team
- Onsite infrastructure, the cloud, or a mix of both
- One partner for IT and communications
Covers layers 1–2
IT support & computer repair
We support all your ICT hardware and software, servers, network equipment, wireless and CCTV, both onsite and remotely. We also install IP landlines and set up business mobiles.
We specialise in Windows PC and Apple Mac environments, and we track down network faults and speed issues to make your network and internet connection more efficient.
- Onsite and remote support
- Hardware, software, servers and networks
- Network fault and speed diagnosis
Covers layers 2 and 4
Project management & consultancy
For one-off projects, new installations, office moves and upgrades, Caskade makes sure your IT and communications are in place on time and within budget.
We take on both one-off projects and ongoing consultancy. Whether you're updating your current systems or need IT support and advice for your existing team, we tailor the solution to your business.
- Office moves & new premises
- New installations & upgrades
- IT consultancy
- On time, within budget
Getting started
A straightforward process
No jargon and no surprises, from first contact to long-term support.
$ traceroute your-it-problem → solved
- Hop 1
Talk to us
Tell us what's going wrong, or what you're planning. A quick email or message is all it takes to start.
- Hop 2
Assess
We review your current setup, onsite or remotely, and find what needs fixing or improving.
- Hop 3
Plan & deliver
You get a clear, tailored proposal. Then we do the work properly, with minimal disruption.
- Hop 4
Ongoing support
We stay on hand to keep everything running, whether as needed or as your managed IT partner.
✓ Route complete · 4 hops
IT for education
Technology that works for schools & colleges
Caskade has worked extensively with training centres, schools and colleges. We specialise in classroom and ICT suite design, filtered networks and safeguarding systems.
- Classroom design & consulting
- Computer procurement & planning
- Network design, cabling & installation
- Wired & wireless solutions
- Software licensing for education
- Safeguarding systems
- IT support & managed services
ICT suite · 24 seats0 / 24 online
Filtered network
Safeguarding
Education licensing
Managed support
Why Caskade
An IT partner that keeps things simple
Straightforward
Plain-English advice and practical fixes. We explain what's wrong and what it takes to put it right.
ERR: DHCP scope exhausted on VLAN 20
Too many devices for the network's addresses. We'll make room.
PC & Mac under one roof
No need for separate suppliers. We're specialists in Windows and Apple Mac environments.
Tailored to you
Every organisation is different. Our support and solutions are built around how you actually work.
We take care of your IT and communications from end to end.
Onsite & remote
Quick remote fixes when that's enough, and engineers on site when it isn't.
Many issues are fixed quickly over a remote connection, often while you watch.
Take a break
Can you build a PC?
Eight real parts and one empty case. Build it in 3D, in the right order, then switch it on.
- Pick a part from the rack.
- Drag it into the case and turn it until it lines up.
- Fit all eight, then hit Power on and watch it boot.
Build Bay 3D
The 3D game loads when you press play. Best with a mouse or trackpad.
Rather we did it for real? We buy, set up and license computers, servers and the software your team uses every day.
Talk to usFAQ
Common questions
Something else on your mind? Email info@caskade.tech and ask.
Do you support Apple Macs as well as Windows PCs?
Yes. We specialise in both Windows PC and Apple Mac environments, including mixed offices where the two need to work together.
Can you support us remotely, or do you come on site?
Both. Many issues can be fixed quickly over a remote connection. For hardware, cabling, installations and anything that needs hands on, we come to you.
We already have an IT person. Can you still help?
Absolutely. Alongside fully managed IT, we offer partly outsourced support and consultancy that works with your existing team, adding extra capacity or specialist skills when you need them.
Can you help with an office move or a new installation?
Yes. We manage one-off projects such as office moves, new installations and upgrades, making sure your IT and communications are ready on time and within budget.
Do you work with schools and colleges?
Yes. We've worked extensively with training centres, schools and colleges on classroom and ICT suite design, filtered networks, safeguarding systems, licensing and ongoing support.
Where are you based?
We're based at Creative Works, 7 Blackhorse Lane, London E17 6DS.
Got an IT problem? Let's solve it.
Email us or send a message for a professional consultation.
Contact us
Let's talk about your IT
For more information or a professional consultation, get in touch and we'll get back to you.
Emailinfo@caskade.tech